Shipping and Return Policy

Shipping Policy:

At *Forever Sunglasses*, we strive to ensure that your order is shipped promptly and arrives in excellent condition. We take pride in offering *same-day or next-day shipping* to get your products to you as quickly as possible.

Processing Time:    All orders placed before 12:00 PM (local time) will be processed and shipped the *same day*. Orders placed after this time will be shipped the *next business day*.

Shipping Carriers:    We partner with reliable carriers such as *UPS, USPS, and FedEx* to ensure timely and safe delivery. The choice of carrier is based on your location and the best available shipping option for your order.

Delivery Times:    Once shipped, orders typically arrive within *3-5 business days*, depending on your location. Shipping times may vary slightly during holidays or due to unforeseen delays by the carriers.

Shipping Costs:     Shipping rates will be calculated at checkout based on the selected shipping method and delivery destination. We offer competitive rates with our shipping partners to provide you with the best value.

Tracking Your Order:     Once your order is shipped, you will receive an email with tracking information so you can monitor the progress of your shipment. Please allow 24 hours for the tracking information to update.

If you have any questions or concerns about your order or its delivery status, please reach out to our customer service team for assistance.

Return & Refund Policy:

At *Forever Sales Enterprises*, your satisfaction is our top priority. If you are not completely happy with your purchase, we offer a hassle-free *14-day return and money-back guarantee*.

Return Eligibility:     To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when you received them. Consumable products (such as energy bars) must be unopened to qualify for a return.

Return Window:     You can request a return within *14 days* of receiving your order. To initiate a return, please contact our customer service team with your order number and the reason for your return.

Return Process:
1. Contact us via email or phone to request a return authorization.
2. Once your return is authorized, you will receive instructions on how to ship the product back to us.
3. Please ensure that the product is securely packaged to avoid damage during shipping. The customer is responsible for return shipping costs unless the item arrived damaged or was incorrect.

Refunds:     Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed, and the credit will automatically be applied to your original method of payment within 5-7 business days.

Exchanges:    If you would like to exchange your product for a different one, please contact us, and we will assist you in processing the exchange.

Damaged or Incorrect Items:    If your item arrives damaged or you receive the wrong product, please notify us within 48 hours of receiving your order. We will send a replacement or process a refund, and we will cover the cost of return shipping.

We are committed to ensuring that every order meets your expectations. If you have any issues or concerns, feel free to reach out to our support team for further assistance.